Terms and Conditions of Use (TOU) and Privacy Policy


Lumina Medical provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to info@luminamedical.com.

Terms of Use

Agreement to Terms


By accessing and using the Lumina Medical website ("Site"), you agree to be bound by these Terms of Use and all applicable laws. If you do not agree with these terms, you are prohibited from using this Site.


Website Purpose and Limitations

This Site is provided for informational purposes only. The information on this Site is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.


Important: Use of this Site does not establish a doctor-patient relationship with Lumina Medical or any of its providers.


Prohibited Content Submissions


DO NOT submit Protected Health Information (PHI) or any personal medical information through this website. This includes but is not limited to:

  • Medical conditions, symptoms, or health concerns
  • Prescription medications or medical treatments
  • Insurance information
  • Any information you would normally share only with your healthcare provider

For secure medical communications, please use our patient portal or contact our office directly at (214) 267-9109.


Permitted Use


You may use this Site for:

  • Learning about our services and providers
  • Finding contact information and office hours
  • Scheduling appointments through designated secure systems
  • Accessing general health and wellness information

Restricted Activities

You may not:

  • Use the Site for any commercial purpose without written permission
  • Attempt to gain unauthorized access to any portion of the Site
  • Submit false, misleading, or harmful information
  • Violate any applicable laws or regulations
  • Use automated systems to access the Site excessively

User-Generated Content


Limited License: If you submit general comments, feedback, or testimonials through appropriate channels on our Site, you grant us a limited, non-exclusive license to use such content for legitimate business purposes, provided that:

  • The content does not contain any health information
  • The content is submitted through designated public areas (such as review sections)
  • We may remove any content at our discretion

You retain ownership of any content you submit, and this license does not extend to any health information, personal data, or confidential communications.


Medical Disclaimers


  • The information on this Site is for educational purposes and should not be used for diagnosing or treating medical conditions
  • Emergency medical situations require immediate attention - call 911
  • This Site may not reflect the most current medical developments
  • Individual medical advice can only be provided through proper clinical channels

Intellectual Property


The Site and its content are protected by copyright, trademark, and other intellectual property laws. Lumina Medical or its licensors own all rights to the Site's content, design, and functionality.


Third-Party Links


Our Site may contain links to third-party websites. We do not endorse or control these external sites and are not responsible for their content or privacy practices.


Limitation of Liability


TO THE FULLEST EXTENT PERMITTED BY LAW, LUMINA MEDICAL SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF DATA, LOST PROFITS, OR BUSINESS INTERRUPTION.


Privacy


Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.


Modifications


We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of any modifications.


Governing Law


These Terms of Use are governed by the laws of the State of Texas, without regard to conflict of law principles.


Contact Information


For questions about these Terms of Use, please contact us at:

Lumina Medical

 6541 Preston Rd, Ste 200

 Plano, TX 75024

 Phone: (214) 267-9109

 Email: info@luminamedical.com

Lumina Medical’s Privacy Policy is below. Questions concerning this policy may be submitted to info@luminamedical.com.

Privacy Policy

Our Commitment to Your Privacy


Lumina Medical respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website ("Site").


Important Distinction: This Privacy Policy applies only to our website operations. Medical information and patient records are governed by separate HIPAA privacy practices provided during your care.


Information We Collect


Information You Provide

  • Contact information (name, email, phone number, mailing address)
  • Appointment scheduling information
  • General inquiries and feedback
  • Communication preferences

Information Collected Automatically

  • IP address and browser information
  • Pages visited and time spent on our Site
  • Referring website information
  • Device and operating system information

Medical Information: We do not collect medical or health information through this website. Any medical information must be shared through appropriate secure channels during your care.


How We Use Your Information


Website Operations

  • Responding to your inquiries and requests
  • Scheduling and confirming appointments
  • Sending appointment reminders (with your consent)
  • Improving our website and services
  • Ensuring website security and preventing fraud

Communications

  • Providing information about our services
  • Sending practice updates and health education materials (with your consent)
  • Responding to your questions and requests

We will never use website information for medical decision-making or patient care purposes.


Information Sharing


We Share Information With:

  • Service Providers: Third-party vendors who assist with website operations, appointment scheduling, and communications (under confidentiality agreements)
  • Legal Requirements: When required by law, court order, or to protect our legal rights
  • Business Transfers: In connection with any merger, sale, or transfer of our practice assets

We Do Not:

  • Sell or rent your personal information
  • Share your information for third-party marketing purposes
  • Combine website information with your medical records without proper authorization

Cookies and Tracking


We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage and performance
  • Provide relevant content and functionality

You can control cookie settings through your browser, though some Site features may not function properly if cookies are disabled.


Third-Party Analytics


We use Google Analytics to understand how visitors use our Site. Google Analytics may collect information about your visits to this and other websites. You can opt out at https://tools.google.com/dlpage/gaoptout/.


Security Measures


We implement appropriate technical and organizational safeguards to protect your information, including:

  • Secure transmission protocols
  • Access controls and authentication
  • Regular security assessments
  • Staff training on privacy practices

However, no internet transmission is completely secure, and we cannot guarantee absolute security.


Your Choices and Rights


Communication Preferences

  • You can opt out of non-essential communications at any time
  • You can update your contact preferences by contacting our office
  • You cannot opt out of essential communications related to your appointments or care

Access and Correction

  • You may request access to the personal information we have collected about you
  • You may request correction of inaccurate information
  • Requests should be made by contacting our office directly

Special Considerations for Medical Practices


Protected Health Information (PHI)

  • This website is not designed for transmission of medical information
  • Any health information accidentally submitted will be handled according to HIPAA requirements
  • For secure medical communications, use our patient portal or contact our office directly

Emergency Situations

  • This website should never be used for medical emergencies
  • For urgent medical needs, call 911 or contact our office immediately
  • Website inquiries are not monitored continuously

Children's Privacy


Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.


Changes to This Policy


We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of any changes.


Contact Us


For questions about this Privacy Policy or our privacy practices:


Lumina Medical

 6541 Preston Rd, Ste 200

 Plano, TX 75024

 Phone: (214) 267-9109

 Email: info@luminamedical.com


For questions about your medical records or patient privacy rights, please reference the Notice of Privacy Practices provided during your care.